OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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SMS Authentication Service
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.
Create Package fails with Client App Authentication
Forum topic
OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Onespan Email validation
Forum topic
OneSpan Sign
Our api encounter multiple issues when update role emaile.g: [email protected] is considered invalid for onespan apiCould you clarify which type of email validation onespan api does? Beaucase it seems this is a false positive validation
Is it possible to Pre-Date a Signature using the .Net SDK?
Forum topic
OneSpan Sign
I just discovered that someone in our Company is downloading the Document, printing it and having the Officer manually sign the Document rather than using the Web Site to Sign a Document. Yes. She created much unnecessary work for herself.
About Going Live, some Questions
Forum topic
OneSpan Sign
Hey there! Im currently using the sandbox, to make prove of concept and im trying to anwser some dooubts. 1 - When passing to a production environment the sandbox is migrated or stays as it is? 2 - When passing to a production environment the templates and the layouts are migrated? Is automatic?
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Replication of the first drawn signature
Forum topic
OneSpan Sign
Hello, I'm using your .NET SDK, version 11.20. I have read here: https://www.onespan.com/blog/onespan-sign-release-1118-enforcing-signature-capture-signature-level?_ga=2.154275704.1343324496.1576399843-896096308.1544024362 that: In OneSpan Sign, signers will only be asked to draw their signatur
Relating a transaction to a custom object and saving completed docs to the custom object
Forum topic
OneSpan Sign
In my current setup, I have a main custom object with two buttons: "Generate Contract" and "Send For Sign Off". The first button uses Conga Composer to generate the contract document and saves it to the main custom object.
One Span - E signature Integration with Pega 8.3
Forum topic
OneSpan Sign
We want to integrate Pega 8.3. with One Span E signature. Actually, we tried to configured in SandBox with POC proposal.  I am following a QuickGuide on Web: 
Visual Audit Trail
Forum topic
OneSpan Sign
I have seen references in the documentation to what looks like a timed visual audit trail: