376 results matched your search criteria
Authentication Token for Signer or Sender
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
iframe - event notification
Forum topic
OneSpan Sign
First, my apologies if this is the incorrect forum group for this topic. Happy to move it to a different forum if there is a better one.
Sender and Owner event notifications emails
Forum topic
OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you
Setting up Signers group
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Need information for sender account delete and update API call
Forum topic
OneSpan Sign
We are unable to find delete and update related API method call for sender account in eSignLive documentation. We have refereed this page of documentation: http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_account#get_accoun Please also provide information how we can suspend sender account
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
iFrame in Chrome
Forum topic
OneSpan Sign
When accessing a session URL, I can see that eSignLive returns a few 302s and the browser does some redirects. For whatever reason, Chrome cancels one of these redirects when it's in an iFrame (https://sandbox.e-signlive.com/packages/{packageId}/sign).
attempting to use Simple PHP Web Application
Forum topic
OneSpan Sign
Hi. I am trying to implement the sample code provided at https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/ I have changed the API Key to the API key in my account and url . private $url = “https://sandbox.e-signlive.ca/api”; private $key = “XXXXXXXXXX”
Cannot connect
Forum topic
OneSpan Sign
Hi, I am trying the sample application.
Upload Document From History
Forum topic
OneSpan Sign
Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK?