321 results matched your search criteria
Sender and Owner event notifications emails
Forum topic
OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you
Adding Sender Giving Resource Not Found
Forum topic
OneSpan Sign
Hi  Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message Could you help us on above issue please?
Keep Package Open Util Explicit Close
Forum topic
OneSpan Sign
Does a package automatically complete and close when the last signer signs? Is it possible to keep the package open - so we add another document for example - until we call an explicit operation to close/complete the package (even if everyone has completed signing)?
SharePoint Online questions
Forum topic
OneSpan Sign
There is a client who is interested in evaluating eSignLive for digital signatures.
How to set the callBack timeout settings for waiting more time
Forum topic
OneSpan Sign
Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to callback url. Thanks In Advance, Srinivas
create one package using multiple template
Forum topic
OneSpan Sign
We have a requirement like below We will create few contract document templates(PDF) in onespan using onespan console. These document will have various fields(name, age etc) which will have to be populated programetically during esign journey. 
Adding an signer after package is created
Forum topic
OneSpan Sign
Hi, Can we add an signer after the package is created and the document uploaded? We are looking at a use case where there are multiple signers and we want them added as required when they are ready to sign the document. I am looking to do this through REST API. Thanks. Srini.
406 error when uploading documents
Forum topic
OneSpan Sign
Hello, I am trying to use the REST API in my web application to add a document to a package. When I submit my form with a POST request, I am getting a 406 error. The accept header I'm using is application/json. What should I use instead? Thanks, Rex
How to update signer
Forum topic
OneSpan Sign
Hi , I have to update existing signer of a package. Signer is already created now I have to add required documents for signer. how to update Signer.
Placeholder Update
Forum topic
OneSpan Sign
Hello, I have already a template with 2 placeholders called Signer1 and Signer2. When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers. Do you have such an example?