1895 results matched your search criteria
Forum topic
OneSpan Sign
Hello Duo,
I am getting again and again the following error during sending document to esign.
{"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hi Forum members
Where is it defined the default page size for documents?
Can the page size be assigned different values per account?
Forum topic
OneSpan Sign
Hi,
When creating the package programatically (using the REST API / Java SDK), can we configure signer workflow? i.e. signer1 signs first and then signer2.
The default behavior is that there is no workflow i.e. all signers get notified simultaneously.
please let me know
thanks
Neel
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again.
So, for an archived package, can we use the same customId and Package Name?
Thank you
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign.
I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api.
But I am not able to figure out the json content for the sender and signer details in plsql.
Forum topic
OneSpan Sign
Hello,
In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ?
Thank you
Forum topic
OneSpan Sign
Hi,
I tried sendUI to use Q&A authentication for remote signing, I found there is no any restriction for answer. I'd like to know if anywhere in the account can set restriction for the answer?
Thanks
Wendy
Forum topic
OneSpan Sign
Hi,
I am working on in-person sign in using eSignLive iOS mobile SDK, and we require ID proof from signer.
For instance, take a picture of id and upload it.
I don't find it anywhere in mobile SDK? I am wondering if this feature is supported?
Thanks a lot.
Forum topic
OneSpan Sign
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?
Forum topic
OneSpan Sign
Hi Support team,
our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.
by the way, client using iFrame to launch OSS.
thanks,
Cindy