OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Changing account logo
Forum topic
OneSpan Sign
Is there any way I can remove account logo. I can replace it by logo-esl.png with logo I want. But I don't want any logo in the signing page. How do I do that Thanks
Restrict multiple uploads from attachment
Forum topic
OneSpan Sign
OneSpan recently implemented "Signers can now: (1) upload one or more supporting documents to a transaction before the transaction is completed; (2) upload multiple documents in a single attachment.".
Responsive iFrame html
Forum topic
OneSpan Sign
Hi team, We are using iFrame to integrate esignlive in our portal, we are unsure how to make the display of documents responsive.
Groups not showing up in e-SignLive
Forum topic
OneSpan Sign
When I log into e-SignLive, I don't see the groups tab. I'm trying to set up group signing, like shown here: http://docs.e-signlive.com/doku.php?id=esl:help:groups_and_delegate_access
optOut effect
Forum topic
OneSpan Sign
Hi What is the effect of a person clicking on the opt out button. Is the effect limited only the current signing ceremony. Or will that person's email be always opted out Thanks Mario
Emails are not sending using role id notification
Forum topic
OneSpan Sign
Hi,  I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. 
Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Forum topic
OneSpan Sign
Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?
Possible to Associate Fields to Signers with the Java SDK?
Forum topic
OneSpan Sign
Hello, I'm wondering if it is possible to associate fields with signers using the Java SDK? My use case is that in addition to a signature, users need to be able to fill in additional information in a textbox.
Hide watermark over Capture
Forum topic
OneSpan Sign
In our workflow, we have one situation that customer will enter an actual written signature. But we see there a "E-Signed By" watermark over the signature. Is there any way to hide this watermark?
Web Service Throughput Limits
Forum topic
OneSpan Sign
Does E-Sign have any throughput limits for volumes of transactions or web service calls an entity can make in a certain time period of time (i.e. 10,000 calls per hour) -Nate Boettcher NISC