OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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users unable to sign using apex sdk
Forum topic
OneSpan Sign
hello there, I set up sandbox.esignlive.com with salesforce sandbox. Using Apex sdk I am able to create package and sign it, but when other users from salesforce try to use apex sdk code they can create package in esignlive but they cant sign it.
Change the reference frame for signing co-ordinates
Forum topic
OneSpan Sign
Hello I am using the JAVA SDK to send signing co-ordinates and a base 64 document stream to eSignLive and get a signing link. The co-ordinates that I use consider top left corner as the reference origin (0,0) and calculate the signing coordinates based on that.
Using Authentication Token with REST API
Forum topic
OneSpan Sign
Hi, We are trying to use the REST API for creating packages, documents etc and currently we are using the API key in the request header to send the requests. However, we are not sure if we need to use the Authentication Token while sending the requests or use the API key in the request header. We
WithNavigator Option Not Showing
Forum topic
OneSpan Sign
Hello, We used to see the Navigator option while signing the document but now it is now showing in SandBox!!   Thanks Nehme  
Next button
Forum topic
OneSpan Sign
Hi,  Anyone knows if its possible to update or hide the "Next" button shown on the NSE interface (the one on top of the document to sign).
Single package || Multiple signers || Anyone can sign
Forum topic
OneSpan Sign
Hi, Is it possible to have multiple signers for a single document and if any one of the signer's signs it, it should be in completed status? Thanks in advance. Lakhan.
Question about Conventions
Forum topic
OneSpan Sign
Salesforce connector for eSignLive : If there is a scenario in which we need to send 2 documents in a single package, ts there a way to use a convention for tagging in this situation? Please advise.
SMS Input validation
Forum topic
OneSpan Sign
I'm trying to validate user input on the front end to match the format of strings that oneSpan will accept for phone numbers. Is there any official documentation for this format?
AutoEsign without sending the email and docs to the user
Forum topic
OneSpan Sign
We would like to do AutoEsign in our project .But we don’t want to send email and the documents (preview or download) to the user .Is it possible to do that?
Modify a package
Forum topic
OneSpan Sign
Hi We would like to know whether or not once a multi doc package has been created , is it possible to add a new document to an existing package already created ? thanks Mario