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541 results matched your search criteria
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
User Credentials in Callback Event
Forum topic
OneSpan Sign
Hello Folks We have a requirement to authenticate the callback requests using a system user before we can process the callback.
Document signed Event notification message
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information "name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID" if we see, message is coming as null. Is it possible to get
Does OneSpan keep logs of callback failures?
Forum topic
OneSpan Sign
Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?
Callback for specific package
Forum topic
OneSpan Sign
Hello,  
Callback and callback key
Forum topic
OneSpan Sign
Hi, How the Callback Key is being passed when an event is raised? can you please provide a raw sample for the transaction including header tags? Would it be an oAuth? 'Bearer [callback key]' ? Thanks, Sara
Find signer who opted-out/declined package
Forum topic
OneSpan Sign
Hi, If our application somehow missed the callback event of opt-out/decline, is there any REST API which can be used to fetch the details about signer who opted-out/decline and with what reason?
Resend completion email to customer
Forum topic
OneSpan Sign
Hi, Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!
Extracting/Organizing a completed signature document
Forum topic
OneSpan Sign
We had a question come up regarding ability to export individual pages from a completed signature document. This is possible in Acrobat from a downloaded completed docusign file.
Signature Dates from completed package
Forum topic
OneSpan Sign
Hi, Is it possible to retrieve Signature Dates for all signers in a completed package?   Thank You.
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