OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Change Watermark on Packages going to eOriginal
Forum topic
OneSpan Sign
When the document is pushed to eOriginal, the contract is returned with a watermark "Non-Authoriative". I wish to update this watermark to "Copy of Original". Is this possible?
What is the limit of characters of a Signer's title?
Forum topic
OneSpan Sign
I am getting an error that does not allow me to send my document and I believe is due to a limit on the contact's title. "Error: Please enter a shorter title"
single step package creation classissue with prod account
Forum topic
OneSpan Sign
Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn
noRolesOnApproval error
Forum topic
OneSpan Sign
Hi, I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this? Thanks.
Logo Size
Forum topic
OneSpan Sign
Guys, I know we can pass our logo in via the package but what I cannot find is any documentation that tells us a preferred size for the logo. Is there one?
pacakage postbacks
Forum topic
OneSpan Sign
there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
Using Authentication Token with REST API
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OneSpan Sign
Hi, We are trying to use the REST API for creating packages, documents etc and currently we are using the API key in the request header to send the requests. However, we are not sure if we need to use the Authentication Token while sending the requests or use the API key in the request header. We
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
Question about Conventions
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OneSpan Sign
Salesforce connector for eSignLive : If there is a scenario in which we need to send 2 documents in a single package, ts there a way to use a convention for tagging in this situation? Please advise.
SMS Input validation
Forum topic
OneSpan Sign
I'm trying to validate user input on the front end to match the format of strings that oneSpan will accept for phone numbers. Is there any official documentation for this format?