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Retrieve Package Id
Forum topic
OneSpan Sign
HI, How should I get package Id in E-sign call back? I am working with .NET MVC.    Thanks, Baskar G  
Database access on Identikey VAppliance 3.21
Forum topic
Intelligent Adaptive Authentication
Hello, I have running OneSpan Virtual Appliance 3.21 with embedded database. How to give access for external fraud system to access Digipasses table on database?
MSSDeviceBinding.DeviceBindingError.accessGroupNotAccessible code -8002
Forum topic
Mobile Security Suite
I need help with the following error: "Exception in onOrchestrationError: internalError(code: -8002, error: MSSDeviceBinding.DeviceBindingError.accessGroupNotAccessible(accessGroup: Optional(J2Q9795QN9.com.onespan.orchestration.sampleTest)))".
How Can I Increase Checkbox Size for Signing Field?
Forum topic
OneSpan Sign
Hello,I am using  signatureBuilder = signatureBuilder.WithField(FieldBuilder.RadioButton("Group3").WithName(fieldName).WithValidation(FieldValidatorBuilder.Basic().Required()).WithPositionExtracted()); 
Report API return fields in different order
Forum topic
OneSpan Sign
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature-guides/completion-report/#rest-api).
Copy Template Tool Not Copying
Forum topic
OneSpan Sign
Hi, I am trying to use the OSS - Template and Layout Copy Tool to copy a template from my Sandbox test account to our Production account.  I enter the Source/Destination API keys and environments and hit Test Connection.  I am informed that all API keys are valid. 
Change the reference frame for signing co-ordinates
Forum topic
OneSpan Sign
Hello I am using the JAVA SDK to send signing co-ordinates and a base 64 document stream to eSignLive and get a signing link. The co-ordinates that I use consider top left corner as the reference origin (0,0) and calculate the signing coordinates based on that.
Blue circle/swirl signature watermark
Forum topic
OneSpan Sign
What is the blue swirl watermark (image attached), next to the signature, on a signed document? Is there a way I can remove this or replace it with my own image? Thanks, -K
Testing environment
Forum topic
OneSpan Sign
Hi, How many test environments you have? I know you have sandbox, is that the only test environment? If we want to do performance testing with eSignLive, can we use sandbox?
Combine signed document and evidence summary
Forum topic
OneSpan Sign
Is it possible to download the signed document and evidence summary PDF as a single PDF with the apex SDK?  Right now we get each file separately.  
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