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1640 results matched your search criteria
Getting "Unexpected character encountered...." upon DownloadZippedDocuments
Forum topic
OneSpan Sign
Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Missing message from decline callback
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification. Event:
Text anchor full example
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
ApplyLayouts fails to apply layout to package document
Forum topic
OneSpan Sign
Hello, I have created the following draft package:
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
GetUpdatedPackagesWithinDateRange Unhandled Exception
Forum topic
OneSpan Sign
I'm having some difficulty implementing DownloadDocumentsDateRange posted previously in this forum.
Removing role programmatically from template results in "Cannot send package without approvals"
Forum topic
OneSpan Sign
Hi, Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed. 
SIGNER_COMPLETE event does not get received by addEventListener
Forum topic
OneSpan Sign
I use the event notifier with a Iframe (https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier) for couple years in my projet and when I have configure it initially the event to check for completion was ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE.
incompatibleApprovalsOnTheSameRole
Forum topic
OneSpan Sign
Hi, Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields. The following payload used to work before Oct 5th in the OneSpan sandbox environment. {
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