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sender onbehalf in sender UI
Forum topic
OneSpan Sign
Hi, I am a bit confused about  “Delegation” scenario vs sender onbehalf owner scenario, are those 2 different thing? 
Timezone
Forum topic
OneSpan Sign
I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields "timezoneId": "GMT", "created": "2020-04-24T17:42:42Z", Under "account": { is another two fields
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Forum topic
OneSpan Sign
Hi Team, I am trying create a package with pdf document part of package.
Switching to Rest API from SDK- sessionToken
Forum topic
OneSpan Sign
Hello, I'm upgrading an application that user Java SDK to the REST API.  The application currently does in-person signing of 2 signers in an iFrame. The design is to now allow the users a choice between in-person or remote signing.
Additional customization for the signing ceremony?
Forum topic
OneSpan Sign
I have been reviewing the options to customize the look/feel of the signing ceremony here: https://developer.esignlive.com/guides/feature-guides/signing-ceremony-customization/ 1) If you use a command to remove a certain piece, for example the bread crumbs or session, can you reorder the other fu
switch signer in in-person signing
Forum topic
OneSpan Sign
Hi I capture the traffic when switch signer in the signer dropdown list.
Text Anchors with a reverse occurrence index
Forum topic
OneSpan Sign
Currently when using a text anchor to place a field or signature block, we can specify the occurrence index (i.e. 0 = use the first occurrence of the specified text. 1 = use the second occurrence of the specified text..
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.