OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Sender as a Signer in an In Person Signing Ceremony
Forum topic
OneSpan Sign
Hello, We're currently running into an issue when the sender of a in person package also needs to sign a document within that package.
how to get approval id without api key
Forum topic
OneSpan Sign
Hi, Is it possible to get approval id for the signer without API call? as API call required API key, and we don't want to expose the API key. 
roles and approvals
Forum topic
OneSpan Sign
Hi, I don't understand the difference between roles and approvals?
Is it possible to test version 11.0.5 in sandbox environment
Forum topic
OneSpan Sign
Hi there, I saw the changes and new features being introduced to SDK version 11.0.5. Is it possible to get this version of SDK and test it in sandbox environment? It seems like I could not find the version 11.0.5 from the developer site.
UpdatePackage functionality is not working
Forum topic
OneSpan Sign
Hi, I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package. Can you please advise.
SDK does not expose error mesages
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Programmatically Lock a Signer
Forum topic
OneSpan Sign
Hello, I am looking through the Java SDK for a way to programmatically lock a signer, I've attempted to use the PackageService.updateSigner() method but found that it won't update the locked flag on the sender object.
Signing ceremony does not apply settings
Forum topic
OneSpan Sign
As specified on this page: http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=customization#Customiz I have applied settings in the code: ------------------------- code snippet------------------- .WithSettings(DocumentPackageSet
Getting Evidence Summary Document ID
Forum topic
OneSpan Sign
Hello,   I want to know how to get document Id for Evidence Summary doc just like we get it for signed docs ?
question about locked signers and in-person signing
Forum topic
OneSpan Sign
Hi, We've discovered some behaviour that seems strange/inconsistent to our team. It may just be a case of not understanding the APIs properly, but either way hopefully you can help us out. Our application supports both remote and in-person signing.