2249 results matched your search criteria
Mobile Signing UI contact us button
Forum topic
OneSpan Sign
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live. How do we hide this button? Thanks!
Remove Notary visibility on Smart Note
Forum topic
OneSpan Sign
Guys, I've created a package where we create a Smart Note. The Notary is able to see this document even though it isn't in the document visibility for the Notary. Any idea on how to force this to happen?
Create package based on template
Forum topic
OneSpan Sign
I'm new to eSign, I think I could create e template in my dashboard, and then dynamicly create packages based on that template? This does not seem to work for me. I create a new package with signer into it but no luck.
Adding new page for signature
Forum topic
OneSpan Sign
Hello Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page  manually for each document meant for signature.   Regards
create templates through embedded js
Forum topic
OneSpan Sign
Is there a way to create a template through the api or embedded js in a iframe? I ask because we'd like to embed onespan into our system but each client/department would have their own templates (create/edit/view) 
Display a message if checkbox is not ticked
Forum topic
OneSpan Sign
Hi, it possible to display a message in OneSpan when a checkbox is not ticked?  The checkbox is optional but if it is not ticked we want to display a message.   Thanks, Kamran
Package Create
Forum topic
OneSpan Sign
Hi We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.  
How can I to automate the "MySelf - Sign" after configuring /MyAccount/Signature
Forum topic
OneSpan Sign
I got a problem in the Guatemala country, because I need to get all packages signed by 2 people, buy I need to understand if is it possible to get the 2nd signer automated (the account owner) Could some help me?
Question about Purging eSignLive Packages
Forum topic
OneSpan Sign
Are there any utilities for purging expired eSignLive packages? In other words, is there anyway we could have you purge packages that are older than a certain specified number of days? Or maybe purge all packages created before a certain date?
Time Zone
Forum topic
OneSpan Sign
Hello, Suppose I am signing a document from outside ON like Vancouver, what time stamp it will be captured in the system. How I can capture the timestamp for the person who is signing from different province with different time. Thanks Nehme