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Forum topic
OneSpan Sign
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates.
Because top/left fields of e-sign are calculated from top left of the page and Wolters Kluwer works like x/y coordinates start at the bot
Forum topic
OneSpan Identity Verification
Looking for some more information on this. We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification. We have found lately that sometimes you must insert the middle name/initial and sometimes not. Is th
Forum topic
OneSpan Sign
CreatePackage with multiple documents works fine. CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error. I can see in the stack trace:
Forum topic
OneSpan Sign
I am trying to debug an issue with injecting data via Apex SDK into a merge field to a specific PDF form and it's failing.
Forum topic
OneSpan Sign
I am inserting this kind of Tabs {ESIG_BORR01_SO_0001} using .WithPositionAnchor(new TextAnchor() { AnchorText = signatureDetails[i].AnchorTabString, Height = 20, Width = 80 }) from reading <AnchorTabString>{ESIG_BORR01_SO_0001}</AnchorTabString> inside my PDF file.
Forum topic
OneSpan Identity Verification
There is any specification about the fields that came on the response body of this service?
At the documentation, we only can see an example, but we need to know, at least, the fixed fields in order to do some mapping from the information that is extracted from the document validation.
Forum topic
OneSpan Sign
Hi,
I'm wondering if there is a timeline on when the next SharePoint Connector update would be released. Currently on eSignLive Web version there an "Attachment" feature which requires signers to upload attachments as part of the signing process.
Forum topic
OneSpan Sign
Hi,
When i was configuring idvworkflow configuration using REST api. I am getting the error message as "messageKey":"error.validation.invalidJson","technical":"Unexpected character ('-' (code 45)) in numeric value: expected digit (0-9) to follow minus sign.
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be.
For example: PIN authentication failures show up, but not that access has been locked out.
I haven't tried, but does resetting the 'PIN count' get logged?
Both of thes