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what's the difference between signer UI and sender UI?
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OneSpan Sign
can you please give me some sample where is signer UI applied ? where is sender UI applied? thanks, Cindy
Any PDF Merge Field Injecting Troubleshooting Tips?
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OneSpan Sign
I am trying to debug an issue with injecting data via Apex SDK into a merge field to a specific PDF form and it's failing.
SDK Presentation on iOS 13
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OneSpan Sign
Hello, What is the correct way to make the modal appear as fullScreen when opening the SDK with iOS 13 ? Is it a current fix that has not been resolved yet ?
Moving from code managed signature placement to Templates
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OneSpan Sign
We have a client that requests a lot of changes to their PDFs, so we've decided to move from pixel-perfect C# signature placements (hand coded), to templates. The biggest problem I have right now is, in the template there is no where to say that the signature is optional.
"createdDate" in callback Json payload
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OneSpan Sign
HI two questions about "createdDate" in callback json payload -      1. Is "createdDate" a timestamp of when event occurred?     2. If "createdDate" is a timestamp of when event occurred, then will it always be populated in the callback?
Exception "EsepCommand failed and no fallback available."
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OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
Notification callback key name
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OneSpan Sign
Hi, Is the callback key in notifications returned as a request header? If so, what is the name of that header? Thanks,
Date Field
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OneSpan Sign
The Date/Time Stamp that gets populated on the signed document is a small font, is this something that can be adjusted?
Callback Authentication Method
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OneSpan Sign
I noticed that our callbacks were not working in the sandbox and when I logged in to take a look at the callback settings, I noticed the callback key was no longer there. I see that OAuth 2.0 was added and there is an option to select Basic which seems to be what was there before.
About Going Live, some Questions
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OneSpan Sign
Hey there! Im currently using the sandbox, to make prove of concept and im trying to anwser some dooubts. 1 - When passing to a production environment the sandbox is migrated or stays as it is? 2 - When passing to a production environment the templates and the layouts are migrated? Is automatic?