141 results matched your search criteria
Notification callback key name
Forum topic
OneSpan Sign
Hi, Is the callback key in notifications returned as a request header? If so, what is the name of that header? Thanks,
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
Signer Order - Auto notification
Forum topic
OneSpan Sign
Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?
Disable email notification for an signer
Forum topic
OneSpan Sign
Hello, I want to disable the email notification to an specific signer, I already try this
SIGNER_COMPLETE event notification
Forum topic
OneSpan Sign
Hi, We would like to use the signer_complete event notification so that we get notified on when a signer for a given package has completed signing. Below is the event that we receive but the event has no indication of which signer signed it.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Trashing Transactions - Reasons and Notifications
Forum topic
OneSpan Sign
Hey! I have a couple of general queries regarding the movement of a transaction into "Trash" that I have been unable to find answers on.
front-end event notification
Forum topic
OneSpan Sign
Hi Support team,   our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.  by the way, client using iFrame to launch OSS. thanks, Cindy