211 results matched your search criteria
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
Bad Request 400 eslClient.CreatePackage() after upgrade from 10.3 to 10.13
Forum topic
OneSpan Sign
Hello, I recently updated the api version for Silanis.ESL.dll from 10.3 to 10.13, after doing so the code that I'm using to dynamically build the packages for getting signed no longer works.
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Get 404 Resource Not Found error when trying to download
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs. 2. And then I created some transactions through the Dashboard. 3.
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
ApplyLayouts fails to apply layout to package document
Forum topic
OneSpan Sign
Hello, I have created the following draft package:
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Unrecognized field "messageKey"
Forum topic
OneSpan Sign
Suddenly got these errors. Could any tell me why? thanks 13 Nov 2018 14:29:06,983 - ERROR - STDERR - Nov 13, 2018 2:29:06 PM com.silanis.awsng.web.rest.util.JacksonUtil deserialize SEVERE: Failed to deserialize json string: {"messageKey":"error.validation.packageManagement.invalidState","message"