326 results matched your search criteria
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Forum topic
OneSpan Sign
Hello there,
I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Forum topic
OneSpan Sign
Hi,
I need to add third challenge question and answer to the Signer.
Forum topic
OneSpan Sign
Hello,
I have already a template with 2 placeholders called Signer1 and Signer2.
When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers.
Do you have such an example?
Forum topic
OneSpan Sign
We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well. They claim that some of their customers don't have email (!) and only have cell phones, and that their competitors send links to sign docs straight to a text message ins
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony.
Forum topic
OneSpan Sign
Hi,
thanks Haris for your input, my next step is to simulate the workflow and working on a POC using SOAPUI ( a freeware I use to test REST services ).
The workflow is straight forward:
1. Create a Package and Send the PDF . Read the Response PackageId
2.
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package.
However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell our users to always use their Dashboard.