OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Signature Style: ACCEPTANCE - Downloading document
Forum topic
OneSpan Sign
Is there any way we can differentiate while downloading the accepted document (Signature Style ACCEPTANCE ) from original document?
Downloading flatten documents using java
Forum topic
OneSpan Sign
Hi Team, Could you please let me know if we have the ability to download the completed packages as flatten documents using java? Let me know if you need more information. Thanks, Sahana
Signers Valid First name and Last name
Forum topic
OneSpan Sign
Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.  
Find signer who opted-out/declined package
Forum topic
OneSpan Sign
Hi, If our application somehow missed the callback event of opt-out/decline, is there any REST API which can be used to fetch the details about signer who opted-out/decline and with what reason?
Signer Information is not getting assign.
Forum topic
OneSpan Sign
Hi Team, 
Populate Text Fields with dynamic data in API call
Forum topic
OneSpan Sign
Hello!
PDF editing
Forum topic
OneSpan Sign
Hi, One of our testers performed below use case: a) Signed the document using eSignLive b) The digital signatures were captured in the signature block c) Downloaded the signed copy from eSignLive & opened the PDF d) Clicked on the 'Fill & Sign' option appearing on the right of the document
Package Level Signer Experience Customization
Forum topic
OneSpan Sign
Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. Specifically the layout.brandingBar.logo.src, and the colours in style.dialog/toolbar/titleBar.
How do one get transaction details (name, description) upon package download?
Forum topic
OneSpan Sign
Please provide directions on how to get transaction details (specifically name and description) upon package download. Regards, Alexander