862 results matched your search criteria
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
noRolesOnApproval error
Forum topic
OneSpan Sign
Hi, I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this? Thanks.
Unrecognizable Error
Forum topic
OneSpan Sign
Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error.
Error message
Forum topic
OneSpan Sign
Hi, I received the following message during the eSign. Could I know in what situation I'm receiving the message below?  
Activation Error
Forum topic
OneSpan Cloud Authentication
Hi, When activating the authenticator using the Orchestrator SDK, we keep getting the error -8002. This happens to some users, and when they try to retry the activation, the problem persists. In order to minimize the occurrence of this issue, we have some questions:
Modify Text in Confirm Pop-up
Forum topic
OneSpan Sign
Hello, Is it possible to modify the text in the Confirm pop-up after clicking to apply a signature? See attachment. Thanks, Jason
Package is Complete
Forum topic
OneSpan Sign
Is it possible to change the text "The Package is Complete", that is displayed after signing, using the .NET sdk See attachment thx. Par
Removing signature borders
Forum topic
OneSpan Sign
Is there a way to remove white borders around signature. It can be seen when signature (or field) overlaps with text or line in the document.
How can we display the signing date in pdf with french characters
Forum topic
OneSpan Sign
Hi , Currently we are sending the Value for the date as mentioned below but still getting the date as 2017-04-20 (yyyy-mm-dd) format. { "binding" : "{approval.signed}", "extract" : "true", "name" : "DateAuthPropIns1", "subtype" : "LABEL", "type" : "INPUT",
How to detect signature fields in package from PDF
Forum topic
OneSpan Sign
Hello, I'm trying to integrate eSign into my application using the REST API. I haven't been able to figure out how to create a package with signature field coordinates extracted from a PDF which already contains signature fields.