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449 results matched your search criteria
Trouble Creating a Package
Forum topic
OneSpan Sign
I'm using Firefox Poster to try to create my http call to create a package in eSignLive with the API and am struggling a bit. From Poster I send a POST request to https://sandbox.esignlive.com/api/packages/ withthe content as: { "name": "My Document", "type":"PACKAGE", "languag
getting unauthorised access and packageid not created
Forum topic
OneSpan Sign
i am using sand box API with PHP for electronic signature but it shows authentication error.
Copy Tool - Another Question
Forum topic
OneSpan Sign
Hi Duo; This Copy Tool question is from another customer. They are trying to migrate all templates and layouts from all senders in their Sandbox account to those same users in the Production account. I should point out that they are not using subaccounts
Client/javascript event hook to embed document within a website
Forum topic
OneSpan Sign
Having this url allows us to embed the signing session within our website via an embedded iframe -> https://sandbox.e-signlive.com/access?sessionToken={signerAuthenticationToken} However, it does not allow us to get real-time/client-side status check as the signers accomplish the signing
Download document in PDF format
Forum topic
OneSpan Sign
Hi, Please help me with the following: I am using REST API, .NET and a sandbox account. I want to download a document in PDF format. For this I can use the call: GET /packages/{packageId}/documents/{documentId}/pdf But this call requires documentId.
Handover link not showing
Forum topic
OneSpan Sign
Hi, We are noticing that the handover link is not showing after signing all the documents. Steps to reproduce: 1. We create a package with 4 signers 2. User 1 signs everything works fine, we see the handover link. 3.
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Creating a Package with Signing Method
Forum topic
OneSpan Sign
I am trying to create a package and include the Signing Method (personalCertificateSigning) for the roles in the package. Is there a way to send this as part of the package creation and not do this as an update, ie.
Error While Creating a PackageOneStep
Forum topic
OneSpan Sign
Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
Where can we send the reminder notification related parameters initial package
Forum topic
OneSpan Sign
Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using create a reminder schedule by making a POST request to the bas
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