232 results matched your search criteria
Using a CustomId with a Group signer causes an error
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Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Unable to insert document with an existing package
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Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Position extraction not working on 3rd party PDF
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Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Add extract anchor to a new document on an existing package
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Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've seen, the SDK offers the option to sdk.createDocuments(Str
DocumentConversionCommand failed and failed retrieving fallback
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Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Unable to add document to a package
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I am trying to add documents to a package but unable to do so. I have tried two method:
[Solved] Package Add Document - 406 Not Allowed
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Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened"
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"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error
single step package creation classissue with prod account
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Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Try use php rest api to do text anchors esign, but got response of 1, signer did not receive any email
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Hi, New to onespan. Below is my code to do the text anchor e-sign on my pdf