OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Not able to get document after signing
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OneSpan Sign
Hello I am not able to fetch the documents after signing a package.
Is bulk package creation supported?
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Is bulk package creation and sending supported in .NET SDK API? Right now i am looping through a collection of package to create and send Package one by one through 'CreateAndSendPackage' API method in EslClient. Regards.
Callback endpoint while creating eSignLive package using Java SDK
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Hello Can anybody please help is finding a way to specify a callback endpoint while creating eSignLive package using Java SDK? Thanks Sudipta
Disable consent page from the SDK while creating the package
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Is there a way to disable the consent page, that pops up before signing a document, using the SDK while creating a package?
Fetching link to sign documents at later stage
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Hi, My scenario is, we want to customize the emails send to signers so that the link is not sent in the email and they are just provided with instructions to login into our application to do so. Now, my question is, after creating package we have received packageId.
Package Status not correct
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OneSpan Sign
I'm using sandbox.e-signlive.ca. On this platform I get this behaviour which in my mind is unexpected. I have created 3 packages. All 3 packages have 2 signers.
Create a new user in an account
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Hi, Is there a way to create a new user in eSL using SDK's or Rest API's? I understand that .inviteUser() is one of the option to create a new user, but that would mean that the user has to actually go through the email and perform the 'Account Registration' step. Is it possible to bypass that step
Ping/ healthcheck endpoint
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Hi Does eSignLive have a healthcheck endpoint Regards mario
Adding Multiple Documents with Meta Data
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We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1 Host: sandbox.esignlive.com Authorization: Basic XXXXXXXXXXXXXXXXX
Hide - Exit Document button
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OneSpan Sign
Hi Is there a way to hide the Exit Document button? Can it be done at the account level? When I am creating a package, I am setting the HandOver (href, title, text ) object . Will the hiding it at the account level , override this package level setting. Regards Mario