578 results matched your search criteria
Firewall and Notification Events - what to whitelist?
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
Are there any Designer page URL parameters available to selectively disable certain Designer page features so that users can only edit signature box placement and nothing else?
Forum topic
OneSpan Sign
Hello, We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer signature boxes on the various documents.
Bulk sign is failing multiple times
Forum topic
OneSpan Sign
Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
Does Mobile SDK support upload ID proof from phone?
Forum topic
OneSpan Sign
Hi, I am working on in-person sign in using eSignLive iOS mobile SDK, and we require ID proof from signer. For instance, take a picture of id and upload it. I don't find it anywhere in mobile SDK? I am wondering if this feature is supported? Thanks a lot.
Session Expired Event Notifier
Forum topic
OneSpan Sign
Hi is there an event notification(https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm) for when the signer's session expires in an iFrame? If not do you know of a way for the parent to tell that the session has expired? Thanks, Jimmy
Migrate Account Tool
Forum topic
OneSpan Sign
Hello, I download the tool to migrate the accounts from sandbox to production server. The tool working fine but when migrating all the templates, the sandbox watermark still showing. Kindly, advice how this water mark can be removed in production account for esignlive. Thanks, Nehme
Code Samples Not Showing
Forum topic
OneSpan Sign
Hi, Your code samples are not showing on your getting started pages eg: Creating and Sending a Package (.NET) Can you fix? Cheers, Mark
Callback security
Forum topic
OneSpan Sign
1 What kind of encryption is used for the callback by esignLive. (TLS 1.1 , TLS1.2 or SSL) 2. For the callback we are investigating the possibility of using an ipsec tunnel. Does silanis setup ipsec tunnels to its customers? b.
Evidence Summary Report
Forum topic
OneSpan Sign
Is there a method for downloading the Evidence Summary Report for a Completed package ? I figured it would be included in the downloadZippedDocuments(packageId) method but it is not included.
Authentication
Forum topic
OneSpan Sign
Is it possible to require additional security beyond API key for communication to eSignLive for things like package creation? If using SAML 2.0 for user authentication is it possible to log a user into a package in an iFrame using SAML 2.0 authentication so that the user is shown the particular pac