2889 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company:
A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign as well as the driver.
Forum topic
OneSpan Sign
Hey team,
We have a client reporting that they have an issue can't get role id returned.
Here's the workflow:
I have created a transaction with your java sdk.
Forum topic
OneSpan Sign
Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account.
Forum topic
OneSpan Sign
Hello Duo,
I am getting this error while using the latest chrome beta.
Forum topic
OneSpan Sign
hi,
when I create package via sender UI, when adding a new signature field, the default type is click-to-sign. Can it be changed so that the default type is to capture autograph?
thanks,
Forum topic
OneSpan Sign
Hi,
Before copying the layout & template, we'd like to backup the source account setting first ( or just backup the existing layout and templates) in case something goes wrong. so what do you suggest the best way to backup the account ?
thanks,
Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available. Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
Forum topic
OneSpan Sign
Hi,
We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
Hi,
As per my requirement, I need to provide 2 different capture tag for same person.
One for full signature and another for "Paraph sign" (Small sign which contains only initial)
Right now I am using below signature tag for one sign:
esl:signer1:capture:size(150,50)
is there any way to implement