OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
Currently, we offer our customers a separate download service for signed-documents and evidence summary.
Customers, however, want to receive a download to the Electronic Disclosure and Signature Consent.
Forum topic
OneSpan Sign
Is it possible to download a completed package in a normal folder (not zipped)?
If not, can they be unzipped pragmatically after download?
Thanks
Jack
Forum topic
OneSpan Sign
Hi,
I want to show 2 documents of my package together at a time during signing ceremony. Typically, I see that as soon as one document's signing ceremony completes, another document arrives.
Forum topic
OneSpan Sign
Hi ,
I have created package and adding document from Salesforce. The document is in Spanish language.
Forum topic
OneSpan Sign
Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API.
I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill the problem down.
What I'm observing is that my first attempt
Forum topic
OneSpan Sign
Hi,
When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Forum topic
OneSpan Sign
Hi,
I am trying to get the signing status of a package using the following SDK call:
eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId)
What I noticed that this call has inconsistent behavior while returning package information.
On some occasions even if a package is av
Forum topic
OneSpan Sign
Hi,
After signing ceremony, we have pdf file with signatures that is in general active pdf. In this active pdf, customers can view some legal properties that we do not expect in our application.
Forum topic
OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.