OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Is package id is Unique for every document?
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OneSpan Sign
Hi Dear, I have query about that package id of document is unique for every document or it is just a random generated string?
Best Way to Place Fields for New Upload
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OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
What IP Addresses to whitelist for communication to eSignLive?
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OneSpan Sign
What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)?
Support for Injecting PDF Check Boxes and Radio Buttons
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OneSpan Sign
As discussed here there currently is no support for PDF check boxes or radio buttons when injecting values into a fillable PDF through your REST API (I am unsure about your SDK).
Download multiple file for multiple users from Rest API
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OneSpan Sign
I am in a beginner label.So I need to download file it may be json or octat stream.But I dont know how to download file for concurrent user.Actually I have to do performance testing for Api. Thanks in advance Imran
Can we bulk sign only one document for a signer
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OneSpan Sign
We want to use bulk sign to be able to sign a document for a signer your SDK only supports passing signer Id + package ID Is there a workaround to pass document id
Getting sent date and signed date for each signer
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OneSpan Sign
Hello,   I can't find an API call that can give me list of time and date in which each signers are notified to sign documents. Also is there is an API call that lists each signer and their signed date?    
Different names for transactions generated through the same bulksend
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OneSpan Sign
Hi, I would like to know if, when bulksend transactions are generated, is there a way to generate each transaction with a different name to later identify them easier? Thank you!  
The recipient is already in use for this transaction.
Forum topic
OneSpan Sign
I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I missing?
Solution options for mapping signer to multiple signature fields
Forum topic
OneSpan Sign
Hello,