OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Dynamically display items in a list
Forum topic
OneSpan Sign
Hi, Is it possible to dynamically display items in a list field, dependent on another field?Thanks,Calum
email complaint template
Forum topic
OneSpan Sign
Hi,   how to test email.complaint template? we are using CIBC SMTP server? thanks, Cindy
Delete layout from backoffice
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OneSpan Sign
Hi, is there any way to delete the layout from backoffice?   thanks, Cindy  
Chrome vs Edge
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OneSpan Sign
Has anyone have a preference in which browser to use in preperation for OneSpan stopping support of IE in 11.39?
Pre-Populating Form Fields
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OneSpan Sign
Is there any way to pre-populate template form fields with external values coming from csv or xml files? 
Signature Dates from completed package
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OneSpan Sign
Hi, Is it possible to retrieve Signature Dates for all signers in a completed package?   Thank You.
custom field description - not working
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OneSpan Sign
I have custom field added. i want my clients to see description on when they mouse over that filed . is my expectation incorrect?
Callback endpoint while creating eSignLive package using Java SDK
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OneSpan Sign
Hello Can anybody please help is finding a way to specify a callback endpoint while creating eSignLive package using Java SDK? Thanks Sudipta
Add text area
Forum topic
OneSpan Sign
Hi, Is it possible to add TextArea like textbox like below way ? {{esl:signer1:textfield:size(150,20)}} Thanks in adv.