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3702 results matched your search criteria
SDK vs API calls
Forum topic
OneSpan Sign
Hi all, What would you recommend to use for a production application, Java SDK version: 11.33 or API calls. Am I asking this because checking and testing the SDK seems like sometimes it fails and it has some examples? 
Initials and E-signatures
Forum topic
OneSpan Sign
Hi there, Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
Conditional logic using text tags?
Forum topic
OneSpan Sign
Hi - is it possible to use conditional logic on text tags? For example, if user selects a checkbox, then we want a text field to be mandatory, otherwise it is optional.
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Signing Url generation for a Signer that is a "reviewer"
Forum topic
OneSpan Sign
Hello,   
Required & Editable Text Fields on Documents in Signing Ceremony
Forum topic
OneSpan Sign
I have a few questions in regards to text fields on documents in the signing ceremony: Can we make the text fields on documents Required or Optional? Can we specify which signers we want to have Required or Optional text fields attached to? 
Broken png file on Complete Signing modal
Forum topic
OneSpan Sign
Hello,  I've had this issue for several weeks now and I'm not sure how to remedy it.  On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)
File Size for document upload
Forum topic
OneSpan Sign
Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
Reviewer/Signer Behaviors & Signing url
Forum topic
OneSpan Sign
Hello,   
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
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