OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Send multiple documents via one transaction ID
Forum topic
OneSpan Sign
Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent content = new ByteArrayContent(fileByteArray); c
create package from already created template with sign field & assign to signer
Forum topic
OneSpan Sign
Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not working. Please help me with that.
Notary not being notified by email when sending package via REST API
Forum topic
OneSpan Sign
Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Export Template
Forum topic
OneSpan Sign
Hello, I have created a template in development environment. Can I export a template already created in development account to production account. Thanks
Delete Document from Package
Forum topic
OneSpan Sign
Hi Is there a post on how to delete a document from a package I can see a post on how to add a document to an existing package. https://developer.esignlive.com/guides/feature-guides/document-management/ Thanks Mario
Placeholder Update
Forum topic
OneSpan Sign
Hello, I have already a template with 2 placeholders called Signer1 and Signer2. When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers. Do you have such an example?
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Adding document to package gives error
Forum topic
OneSpan Sign
Hello, I'm trying to integreate my Ruby on Rails application with OneSpan.
What are the different type of fields that I can able to add in Approvals?
Forum topic
OneSpan Sign
Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to user while signing the document.
Remove the owner from signers list if no documents for owner to sign?
Forum topic
OneSpan Sign
Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?