OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Custom Completion Report
Forum topic
OneSpan Sign
Until recently this worked with 1000 per page but NOW I had to do 250 to get it to work correctly, why?  I tried 500 and it failed just like 1000.  Are the OneSpan service side resources to consumed or what's going on that it now fails?
Default document on template creation
Forum topic
OneSpan Sign
Hi, Every time When I create template, a default document named “Electronic Disclosures and Signatures Consent” is created. I don’t want this document. Is there a way to do this? Thanks
Test callbacks on local
Forum topic
OneSpan Sign
The Creating a Callback Notification Listener guide says I have put a callback URL. Is there a way to test the integration of Event callbacks in a local environment?
Apex SDK is not creating Transaction in Salesforce
Forum topic
OneSpan Sign
Transaction is being created in One Span through apex but transactions are not being created in Salesforce. What's the process to create the transaction in Salesforce?
Client ID Authentication
Forum topic
OneSpan Sign
Hi, While trying to configure client id authentication getting this error, though the exact client id is provided. Thanks in advance
Wet Signature
Forum topic
OneSpan Sign
Does eSignLive has the capability to enable "Wet" signature when creating a package ? If yes, is it configurable at the signer level, document level, or package level ? Thanks
Disable Accept Only
Forum topic
OneSpan Sign
Hi there, Is it possible to disable the 'Accept Only' check box from tagging layout page? Thanks, Calum
Support for vacation delegation
Forum topic
OneSpan Sign
Hi, Does eSignLive have any feature to support delegation of signer during vacation period i.e. When I create a package I specify Signer 1 and also a delegated Signer 2 for a specified time period
Localization based on App Language
Forum topic
OneSpan Sign
Hello, Is there a way to make the SDK has the same localization as the app's one? Currently, it takes the same as the device language. Thank you, Max