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614 results matched your search criteria
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Add full error messages to the .NET SDK
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Pega Service Rest URL throws Error "The callback url has security issues."
Forum topic
OneSpan Sign
I am trying to set up a Service Rest connection from Pega to One Span. The Service Rule was provided by One Span in OneSpanSample Ruleset. The Endpoint URL mentioned in the rule is : http://localhost:XXXX/prweb/PRRestService/OSpan/01-01-01/events
API to create a package in sender account
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 
java.lang.NoClassDefFoundError: Failed resolution of: Lcom/vasco/digipass/sdk/utils/utilities/UtilitiesSDK;
Forum topic
Mobile Security Suite
After integrating SDK  , I am getting the error while initializing orchestrator and error is below :-   java.lang.NoClassDefFoundError: Failed resolution of: Lcom/vasco/digipass/sdk/utils/utilities/UtilitiesSDK;
Certificate chaining error - WebSphere Application Server
Forum topic
OneSpan Sign
Has anyone run into a Certificate chaining error when trying to make a call to createPackage? We are using IBM WebSphere BPM v8.5 and the eSignLive SDK 10.10.1, the certificate is installed in the Cell's defaultTrustStore, however,the eSignLive SDK call seems to ignore it.
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
Unauthorized 401 error for CallBack Failure
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.  
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.
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