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1029 results matched your search criteria
500 Error creating package
Forum topic
OneSpan Sign
Hey there, I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK: The remote server returned an error: (500) Internal Server Error.
Error While Creating a PackageOneStep
Forum topic
OneSpan Sign
Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
Creating package error help
Forum topic
OneSpan Sign
We have a time when we keep getting this error Silanis.ESL.SDK.EslException: Could not create a new package. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0.
Create Package using templateid
Forum topic
OneSpan Sign
Hi, I am trying to create a new package using .net sdk from template which is already defined in the UI. I am trying to find an example which will help me to get started. This is what we are trying to accomplish 1. Create package with templateid defined in UI portal
Copy Tool - Another Question
Forum topic
OneSpan Sign
Hi Duo; This Copy Tool question is from another customer. They are trying to migrate all templates and layouts from all senders in their Sandbox account to those same users in the Production account. I should point out that they are not using subaccounts
Search function looks different in the sender account
Forum topic
OneSpan Sign
Hi, I found the 'search' function is in different place when user login the account. I assume this's account setting different, if so, could you please let me know what setting is impacting the behavior?  
Retrieving List of Transactions
Forum topic
OneSpan Sign
Hi Team, I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing. Unfortunately, I don't see the transactions which are sent by others with the below code,
Remove default disclosure electronic signatures document while creating new doc
Forum topic
OneSpan Sign
Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created.
User Roles within Subaccounts
Forum topic
OneSpan Sign
We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below /account/senders/{senderId}/account/{subaccountId}/roles"  
create package from already created template with sign field & assign to signer
Forum topic
OneSpan Sign
Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not working. Please help me with that.
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