OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Adding Anchor tags to a document
Forum topic
OneSpan Sign
I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new role that I have created.
Need to pump the data to the document , signer will be manually done and upload the document with wet signature and change the status to complete in one span
Forum topic
OneSpan Sign
HI , I have a scenario like  1.upload the document in one span. 2. Pump the data to the document through one span. 3. No e-signature needed. 4. once data is pumped we will get manually sign from customers.
Track complete transactions
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database.
Resource Not Found error in e-sign frame
Forum topic
OneSpan Sign
We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame. API url: "https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse" Console log shows the below message.
Problem with SSO for signer's authentication
Forum topic
OneSpan Sign
SSO PROBLEM, I explain the problem to you :
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Virtual OTP Delivery Method
Forum topic
OneSpan Cloud Authentication
Hi,
OneSpan API Call
Forum topic
Mobile Security Suite
Hi OneSpan, We are going to implement app shielding for RASP. According to the app shielding document, there are several APIs for automated shielding: We have few questions for that: 1) Where can we find the full API document?
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Updating Sender
Forum topic
OneSpan Sign
I use following method to update senders info: eslClient.AccountService.UpdateSender(info, senderid); The problem is that once this is done sender is inactive and invitation needs to be sent to a sender. Is there a way to activate sender immediately after update? I think there is another option.