OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Authorization error using iOS SDK
Forum topic
OneSpan Sign
I'm trying to use the iOS SDK, but I keep getting an authorization error. I've checked my username and password with the UI, several times. I'm not sure what the issue is. Can anyone help?
Can OneSpan integrate SIEM tools such as TG SIEM
Forum topic
OneSpan Sign
Hi There, I have a use case where I need to retrieve information around user creation/user deactivation and user role (s) via API's and integrate with my SIEM solution. Is this possible?Thanks,Calum
Grouping Checkbox
Forum topic
OneSpan Sign
In our document package, there is a questionnaire. There are two checkbox (Yes, No) after each question. I can put a checkbox there, but how can I make it mandatory, saying the user has to select either Yes or No?
Connection timed out: connect; nested exception is java.net.ConnectException
Forum topic
OneSpan Sign
Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
Users dropping out of the system before completing the flow
Forum topic
OneSpan Identity Verification
Hi, If a user does not complete the workflow at any point can they reenter the workflow using the same transaction_id or would they have to start a new transaction? Thanks  Brian
Signers Valid First name and Last name
Forum topic
OneSpan Sign
Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.  
Document Extraction with Field Validation
Forum topic
OneSpan Sign
I'd like to upload a PDF with fields such as [Signer1.Fullname1.Textfield1] and require that it be formatted as ###-###-###-### where # can only be a number. How do I combine these two features - document extraction, and field validation?
Find signer who opted-out/declined package
Forum topic
OneSpan Sign
Hi, If our application somehow missed the callback event of opt-out/decline, is there any REST API which can be used to fetch the details about signer who opted-out/decline and with what reason?
Enabling Review Before Completion in Create Package API
Forum topic
OneSpan Sign
Hi Team, While creating a package using REST API. What is the exact configuration that I have to do enable the review before completion feature on the particular package? Can anyone help me on this? Thanks in advance.
Could not update role Exception
Forum topic
OneSpan Sign
Hi, When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.