612 results matched your search criteria
How to retrieve signingUrl when signerId is email address while package creation
Forum topic
OneSpan Sign
Hi, I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet  eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier); here I've userIdentifier is e.g.  "[email protected]"
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Drop List field
Forum topic
OneSpan Sign
When I'm adding a drop list field, I'm getting error: error.validation.field.ListWithInvalidDefaultValue Here is the code fieldBuilder = FieldBuilder.DropList(); foreach (OptionValue optionValue in formField.OptionValues) {
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
document can not containn embedded field
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error: {"technical":"Cannot upload document fdgl_doc.
Sandbox extremely slow
Forum topic
OneSpan Sign
adding screenshot > adding support email > [email protected] hello team, wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
Quickstart Creating and Sending a package issue
Forum topic
OneSpan Sign
Hi, Trying to implemented the quick start, getting error 404 file not found when doing post. Removed the header "Accept: application/json". And it returns with a 200 and it is return html indicating "Error" but no detail.
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.