OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Corrupt PDFs
Forum topic
OneSpan Sign
We are seeing rare instances where downloaded PDFs from OneSpan are corrupted. We are using Java SDK. Are there previous examples of this and fixes?   Thanks.
Combine signed document and evidence summary
Forum topic
OneSpan Sign
Is it possible to download the signed document and evidence summary PDF as a single PDF with the apex SDK?  Right now we get each file separately.  
Non-Sequential Signing
Forum topic
OneSpan Sign
I have seen many posts and guides on how to create a Signer Workflow which enables signing in sequence or succession. We have a requirement to allow our signers to sign at their own convenience in any order they choose. Can this be accommodated as well?
AutoEsign without sending the email and docs to the user
Forum topic
OneSpan Sign
We would like to do AutoEsign in our project .But we don’t want to send email and the documents (preview or download) to the user .Is it possible to do that?
disableDownloadForUncompletedPackage
Forum topic
OneSpan Sign
Hi For the package id 3W4u7y3fgdBUMmSE0ZciFWdUzNo= , the disableDownloadForUncompletedPackage was set to false however I cannot see the download button during the signing ceremony Please see the attached screenshot. Thanks mario
Maximum Failure Time
Forum topic
OneSpan Sign
Hi team, I would like to know whether we have the capability to extend the max failure time before locking a signer. If possible, what's the REST API? Thanks,
how to get email in french locale
Forum topic
OneSpan Sign
Hi, I tried to get email in French locale, but it seems not successful for me. I create package via API, in the package level, locale=fr, in the signer levle, locale =fr as well, but I still don't get email in French.
is there any way to adjust/move signature box by signer ?
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Create URL to signed documents
Forum topic
OneSpan Sign
Hey how do i create a URL to send to client after all documents are signed by all parties. This is to give them ability to download package with signed documents in it.
How to send the bulk Fields value to eSignLive via POST method
Forum topic
OneSpan Sign
I have a document that has got like 200 fields.