Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

845 results matched your search criteria
Update Expiration Date
Forum topic
OneSpan Sign
Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Very slow performance; 500 errors via API
Forum topic
OneSpan Sign
Hi, We are seeing very slow performance - both in API responses as well as trying to use the web UI. The API is also sporadically returning us 500 errors.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
Handover URL - corrupted URL for Angular Routing (HashLocationStrategy)
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround? When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Retrieve package using apex sdk
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Delete sender account via sender UI
Forum topic
OneSpan Sign
Hi, our client tried to delete account in the Owner account via Sender UI, after he clicked 'x' (delete) button, nothing happened in the GUI, but we found there is error in the log, any idea?  
Possible to update signers from PUT /packages/{packageId} ?
Forum topic
OneSpan Sign
Hello,
Signers email id questions
Forum topic
OneSpan Sign
Team, I am looking for help with below scenarios 1) To add a signer to a transaction, is signer emaild id mandatory in signer json request? 2) What if we have a scenario, where a couple wants to use same email id, but both has to be setup as signers in a transaction?
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.