2876 results matched your search criteria
Customize the email’s FROM field
Forum topic
OneSpan Sign
Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
Add documents with template package
Forum topic
OneSpan Sign
Hi, I'm having problems with this funcionality, when I create eslPackage from template, I need add again the documents with "Upload method".
Retrieving documents and fields
Forum topic
OneSpan Sign
Hi!  Do you know if I can retrieve the fields that I configure in the template layout? I know that we have available an evidence summary, but is possible to retrieve this fields by an API service? Not as a pdf but as metadata.  Thanks for your help!!!  
Question release 11.42
Forum topic
OneSpan Sign
Hi, Quick questions regarding 11.42 release. The opt_out function will be deprecated and we would like to know if its gonna replaced by something else ? Also, what is the difference between opt_out function and decline function (both are currently available)
Logging Question
Forum topic
OneSpan Sign
How do I move this logs from catalina.out to a different file? Also, are they logs generated by System.out.println? Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logRequest Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logResponse
Retrieving Users count via REST API
Forum topic
OneSpan Sign
Hi, We would like to retrieve the count of users created over a period of time. i.e. # of users created yearly. We are using the following API and it isn't providing us the desired results ...can you please assist? https://signer-esignlive.com/api/account/senders?search=created:2016 thanks Neel
Placeholder Update
Forum topic
OneSpan Sign
Hello, I have already a template with 2 placeholders called Signer1 and Signer2. When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers. Do you have such an example?
PL SQL send pdf file via rest api
Forum topic
OneSpan Sign
PL SQL send pdf file via rest api Getting below error while trying to send pdf file via rest api using Oracle utl_http Response> Status Code: 500 Response> Reason Phrase: Internal Server Error Response> HTTP Version: HTTP/1.1
Is account configurations promoted or copied?
Forum topic
OneSpan Sign
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error.
UnsupportedOperationException when updating document visibility
Forum topic
OneSpan Sign
Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package.