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Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
thank you dialog configuration
Forum topic
OneSpan Sign
Hi,  I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to customize it as the requirement?
Generate multiple transaction through button click in Salesforce
Forum topic
OneSpan Sign
Generate multiple transaction through button click in Salesforce How to attach a transaction with custom object in Salesforce
SAML SSO Changing Email Address Creates New User
Forum topic
OneSpan Sign
When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Text anchor full example
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
Display specific documents based on input parameters
Forum topic
OneSpan Sign
Hi, In my project, we are implementing eSignlive solution to solicit electronic signature from customers. Besides the signing documents, we have to additionally present a few static documents(docs that do not require electronic signature) to the customer, prior to the actual signature being applied
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.
Issue with second signature on form
Forum topic
OneSpan Sign
We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2.  If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.
CreatePackage exception - Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
Forum topic
OneSpan Sign
I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day.