OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Cross-client email example
Forum topic
OneSpan Sign
Hey, Do anyone happen to have email templates or a guide regarding making HTML emails that are able to be rendered properly cross multiple email clients? Thanks in advance! Oliver
How to fetch default values and selected values from the list?
Forum topic
OneSpan Sign
Hi Duo, Could you please point me to how to fetch the list of values, default value and the value chosen by the signer using sdk and rest? Thanks!
Get senders' API keys
Forum topic
OneSpan Sign
I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.COMPLETED, new PageRequest(index, 50), from, to); T
java.util.concurrent.TimeoutException
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
Could not get any response
Forum topic
OneSpan Sign
Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error connecting to https://sandbox.esignlive.com/api/packages/.
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Intelligent Adaptive Authentication
Intelligent Adaptive Authentication
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Update package is not working
Forum topic
OneSpan Sign
What is the recommended way to update a package to use the new filled document?
TextArea show text on one line
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OneSpan Sign
I'm wondering how I can make the text area name "Commentaire" in the pdf filled correctly. The text in the document does not appear correctly and is always on one line. I'm using a code similar to this : var documentBuilder = DocumentBuilder.NewDocumentNamed("Formulaire d'adhésion")
When I click on the Iframe confirmation button I get an error 502 bad request
Forum topic
OneSpan Sign
When I look in the browser console I see this error : Failed to load resource: the server responded with a status of 502 (Bad Gateway) Incomplete response received from the application Incomplete response received from application
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.