605 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Forum topic
OneSpan Sign
Hi,
I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Forum topic
OneSpan Sign
adding screenshot >
adding support email >
[email protected]
hello team,
wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error:
{"technical":"Cannot upload document fdgl_doc.
Forum topic
OneSpan Sign
Hi!
In some cases, I would like to send a document package with no signers but only reviewers.
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}.
I am usi
Forum topic
OneSpan Sign
We are embedding the designer in an iframe. After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce. What is the best practice to request a new URL to send via Salesforce?
Forum topic
OneSpan Sign
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .