1419 results matched your search criteria
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
Group Signing using APIS
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API. But the same users sign is not possible when the singer belongs to a group. is there any restriction to sign via APIs for groups? API response is 200 for both. 
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Error creating eSignLive package with documents: "Illegal value for primitive
Forum topic
OneSpan Sign
We are trying to implement one use case using APEXSDK per below provided URL.
How to check for eSignLive and OneSpan Sign server availbility
Forum topic
OneSpan Sign
Hi,   Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if  a) API availability can be monitored?
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.
Hide Download links, show custom Finished text
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out: 1. suppress the Download links.
Customize "From" Email Address on Package Emails
Forum topic
OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
On Premise Evidence Document
Forum topic
OneSpan Sign
Good Afternoon, I am using the On Premise verson 6.5 and recently tried to download the evidence document from a finished package. However that document was blank.
Reminder emails in REST API
Forum topic
OneSpan Sign
Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide Currently we are getting the reminder emails not on the next day.