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3702 results matched your search criteria
unlock signer doesn't work when transaction is completed via sender UI
Forum topic
OneSpan Sign
Hi ,
Accessibility transaction
Forum topic
OneSpan Sign
Hi,
Laserfiche Connector
Forum topic
OneSpan Sign
Can we get access to the Laserfiche Connector for a customer. The latest version we have is from May of last year and listed as a beta 1.   Thanks!
Unable to use sender across more than one account
Forum topic
OneSpan Sign
Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
SMS authentication
Forum topic
OneSpan Sign
Hi, for signer SMS authentication option, does it only send SMS code to the cell phone? if the signer doesn't have cellphone, does it do text-to-voice to a landline?   thanks, Cindy  
downloading sub account's documents
Forum topic
OneSpan Sign
Hello, I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.
API Schema
Forum topic
OneSpan Sign
I understand the following link is where I can test REST API Call: https://community.onespan.com/products/onespan-sign/sandbox#/Callback/api.callback.get
Delete layout from backoffice
Forum topic
OneSpan Sign
Hi, is there any way to delete the layout from backoffice?   thanks, Cindy  
Notary Professional Identify Field not found error
Forum topic
OneSpan Sign
Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
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