OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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This signature is not assigned to you for signing, Access Denied
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great if Person-A creates and signs the documents and is the only re
changing the font size for the form fields is not reflecting
Forum topic
OneSpan Sign
I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
What is the minimum OS version for the OSS Mobile SDKs?
Forum topic
OneSpan Sign
What is the minimum Android OS version for the OSS Mobile SDKs? What is the minimum iOS OS version for the OSS Mobile SDKs?  
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
Which characters are considered INVALID by OneSpan for KBA or Recipient?
Forum topic
OneSpan Sign
I have the following text fields in our web interface to be sent to OneSpan Recipient text: First Name Last Name Title Company KBA text:
OneSpan Mobile Authenticator 3.0: Get ready for the new re-design
Forum topic
Mobile Security Suite
We think you'll like the new look New design, new icon, new OneSpan Mobile Authenticator 3.0 We’ve b
Salesforce Event Notification Endpoint - Not receiving Events for SDK Generated Packages
Forum topic
OneSpan Sign
I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX? I noticed this comment in your blog series on Salesforce events:
Configuring an SMS Service Provider for in the Platform core.properties
Forum topic
OneSpan Sign
We'd like to configure an internal SMS Provider into our "on premise" eSignLive platform. The Platform Administrators guide suggests that this can be done by simply making the appropriate settings to the core.properties file.
How to set the callBack timeout settings for waiting more time
Forum topic
OneSpan Sign
Hi , Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request. For above change where can we add timeout settings is it account level or need to append time out parameters to callback url. Thanks In Advance, Srinivas
date range for from and to parameters on /api/packages call
Forum topic
OneSpan Sign
Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?