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1623 results matched your search criteria
Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
Length of the Package ID
Forum topic
OneSpan Sign
My company is new to working with eSign, I'm a product manager working on finalizing requirements for our development team and can't find the length of the Package ID. Can someone tell me, or point me in the right direction?
Emails Regarding updates
Forum topic
OneSpan Sign
Is there a way to get an email when there is going to be a new release, we have been using onespan for 2 years through our loans origination system and we did not realize there were so many updates happening. 
Uable to change loglo
Forum topic
OneSpan Sign
Hi, I'm trying to change the default logo. I used the sample script provided in the forum... ...{"src":"http://www.logo-maker.net/images/common/company-logo8.gif","link":""}  but the new image is not displaying properly.
[Solved] Package Add Document - 406 Not Allowed
Forum topic
OneSpan Sign
Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
List of V11 enhancement Ideas
Forum topic
OneSpan Sign
Hello, During our testing of the new Version 11 enviornment we’ve Identified some enhancement requests that we would like to put out on the table.
The recipient is already in use for this transaction.
Forum topic
OneSpan Sign
I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I missing?
Openning signing ceremony for in-person signers
Forum topic
OneSpan Sign
Hi, We found that there are two ways to get signing ceremony URL for signers, and they both seem to work, but not sure which one is the right way of doing it or if one approach is preferred over the other and why. Here is a sample code: EslClient eslClient = new EslClient(API_KEY, API_U
SMS cell length
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
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