OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Notify on adding signer
Forum topic
OneSpan Sign
I want to get notify using callback, when a signer added to the document. Can you please help me how can I achieve this. I am using REST API, node.js
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
How to disable email(notifctxn email "Go to Document") for an individual signer?
Forum topic
OneSpan Sign
Hello, Greetings for the day. Scenario: The person logs into web application, where the eSigning can be done in 2 ways. 1. Sign and 2. Request Signature 1.
Updating event notification URL
Forum topic
OneSpan Sign
I see in your .net SDK documentation that you can setup the push notifications by running this code: eslClient.EventNotificationService.Register(EventNotificationConfigBuilder.NewEventNotificationConfig(URL) .WithKey(APIKEY) .ForEvent(EVENT1) .ForEvent
Detect the event notifier when open the form in a new window instead of iFrame
Forum topic
OneSpan Sign
Hi, I want to open the signer form in a new window instead of loading it in an iFrame, how am I suppose to get the activity status in the original window? Thanks!
Working code using Notifier
Forum topic
OneSpan Sign
Good day, We want to remove the exit button from thank you dialog. After contacting support, I've been told that it's not customizable, but there's a workaround by using iframe and notifier. Could anyone share the working example?
Notify/remind all pending signers in a package
Forum topic
OneSpan Sign
Hi OneSpan Team,I’m working on an integration for OneSpan Sign and need to confirm available API capabilities for signer reminders.Requirement
Configuring signer workflow programatically
Forum topic
OneSpan Sign
Hi, When creating the package programatically (using the REST API / Java SDK), can we configure signer workflow? i.e. signer1 signs first and then signer2. The default behavior is that there is no workflow i.e. all signers get notified simultaneously. please let me know thanks Neel
Getting sent date and signed date for each signer
Forum topic
OneSpan Sign
Hello,   I can't find an API call that can give me list of time and date in which each signers are notified to sign documents. Also is there is an API call that lists each signer and their signed date?    
Callback event on designer events
Forum topic
OneSpan Sign
Hi, when adding the signature tags the Designer autosaves the changes. Is there a way to know that signature tags were added or they closed the designer session?