196 results matched your search criteria
Access Denied after finishing inPerson Signing Ceremony
Forum topic
OneSpan Sign
Hi, I have this transaction 5nV_eLwkh_vz6cF_onxxO2J3QP4= in sandboxe-signlive.ca. After performing inPerson signing ceremony, The Thank you page show access denied.  
Unauthorized Access Pops up Consistently With Valid Package ID
Forum topic
OneSpan Sign
Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy
Ability to limit "Save Layout" to Manager Level access only
Forum topic
OneSpan Sign
I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for eSign.
One span sign API access through Saml Authentication
Forum topic
OneSpan Sign
Hi,Assuming the one span sign UI is already configured with the Azure AD authentication to login, Is there a way to use same configurations to Authenticate the one span API or get the Auth token for API access. Instead of using the API keys or Client App?
403 forbidden http status , while calling api access token
Forum topic
OneSpan Sign
Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken   with client id, secret and type. I am getting 403 forbidden.  
Unauthorized Access, Your authentication token has expired. Tue Oct 09 15:54 UTC
Forum topic
OneSpan Sign
Hello, I have generated the below esignlive token, but when trying to access it, getting this message "Your authentication token has expired. Tue Oct 09 15:54 UTC". I can access the package from esignlive portal but not from the generated URL.
Question on multiple accounts
Forum topic
OneSpan Sign
I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo,  Our requirements: 
Users and Roles
Forum topic
OneSpan Sign
Hi!  We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.
List of Error codes, Error Messages, Error Name
Forum topic
OneSpan Sign
Hi, I have noticed that there are a bunch of different error messages under the EslServerException. Where can I find a list of all these error messages with their corresponding error codes and error names. Example: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exce