OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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.withFontSize not working
Forum topic
OneSpan Sign
Hi. I've got fields that I've set up like this: .withField(createFieldBuilder(FIELD_TEXT_BOX_CONSTANT, TEXT_BOX_GRP_ADDRESS_CONSTANT, "tbRetirementDate") .withFontSize(22))
What are the different type of fields that I can able to add in Approvals?
Forum topic
OneSpan Sign
Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to user while signing the document.
how to add text field in pdf, while creating package
Forum topic
OneSpan Sign
Hello, I am uploading PDF via REST API PHP, along with signer users.
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
Customizing the designer signer options.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu? Thanks Colleen
Custom Field - passing value to Template
Forum topic
OneSpan Sign
Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location.
Can we print or download the documents with fields before the signing ceremony ?
Forum topic
OneSpan Sign
Is it possible to obtain/download/print a copy of the document that includes all the fields and labels created in OneSpan Sign, positioned as they appear to the customer during the signing process?
Formatting Fields
Forum topic
OneSpan Sign
Is it possible to format certain fields like you can in excel? Lets say we want the customer to enter a dollar amount... can we format the field to currency? or number? or are we only able to do text? 
Remove default disclosure electronic signatures document while creating new doc
Forum topic
OneSpan Sign
Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created.
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}