344 results matched your search criteria
OssClient.DownloadZippedDocuments Method Giving Error
Forum topic
OneSpan Sign
The OssClient.DownloadZippedDocuments method is throwing the following error sporadically.  The code below that contains this method works the majority of the time.  I would appreciate any suggestions on why this error happens every once and a while. 
Rest api- Roles
Forum topic
OneSpan Sign
is there any api to delete multiple rules in single rest api call
Replacing Notary workflow
Forum topic
OneSpan Sign
Guys, I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved. When we want to change notaries for a package do this workflow.
Failure to delete the default-consent document - strange behavior
Forum topic
OneSpan Sign
I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
Updating Field Info Deletes Field
Forum topic
OneSpan Sign
Guys, I am trying to update a field and I am using this as a guide. https://developer.esignlive.com/guides/feature-guides/fields/ I am doing a PUT to the api call below and when it runs, it deletes the field all together. https://sandbox.esignlive.com/api/packages/{packageId}/documents/{document
Cannot Edit or Delete Error
Forum topic
OneSpan Sign
Guys - I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Package Delete/Recreate vs Update
Forum topic
OneSpan Sign
I was a bit surprised to find the PackageService.updatePackage only updates package-level properties and does not deal with the complexities of adding/removing/updating the signers and documents.
Delete Document and Signer Status
Forum topic
OneSpan Sign
If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.
Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package